Search
Close this search box.

Kathmandu investigates suspected data breach

Share:

Kathmandu has notified customers that it is investigating a serious security incident with its online trading website. The company suspects a data breach of customer data has occured and the outdoor clothing and equipment retailer is working to identify the cause and impact of the breach.

The New Zealand-based business has reported that an “unidentified third-party” gained unauthorised access to the Kathmandu website platform, sometime during the period of 8 January to 12 February.

During this period, Kathmandu has acknowledged that the third-party “may have” captured customer personal information and payment details entered at check-out.

“Whilst the independent forensic investigation is ongoing, we are notifying customers and relevant authorities as soon as practicable,” said Xavier Simonet, CEO of Kathmandu.

“As a company, Kathmandu takes the privacy of customer data extremely seriously and we unreservedly apologise to any customers who may have been impacted.”

In a statement issued via the NZX, Simonet said that upon becoming aware of this incident, the business took “immediate steps” to prevent a further breach, stating that the Kathmandu online store “is and remains secure”.

According to the statement, the wider IT environment including all Kathmandu physical stores were not impacted by the incident.

Since becoming aware of the suspected breach, Kathmandu has been working closely with external IT and cyber security consultants to fully investigate the circumstances of the incident and confirm which customers may have been impacted.

Since Mandatory Data Breach Notification Scheme came into place in 2018, close to 1000 Australian organisations have reported a data breach to the Privacy Commissioner.

“By 2021, it is estimated that over 5000 Australian businesses would have reported a data breach since the legislation was put in place.” said Ahmed Khanji, CEO of Gridware.

Furthermore, Kathmandu is notifying potentially affected customers directly, while advising any customer who believes they may have been impacted to contact their banks or credit card providers and follow their recommended advice.

Picture of Ahmed Khanji

Ahmed Khanji

Ahmed Khanji is the CEO of Gridware, a leading cybersecurity consultancy based in Sydney, Australia. An emerging thought leader in cybersecurity, Ahmed is an Adjunct Professor at Western Sydney University and regularly contributes to cybersecurity conversations in Australia. As well as his extensive background as a security advisor to large Australian Enterprises, he is a regular keynote speaker and guest lecturer on offensive cybersecurity topics and blockchain.

Contact

Sydney Offices
Level 12, Suite 6
189 Kent Street
Sydney NSW 2000
1300 211 235

Melbourne Offices
Level 13, 114 William Street
Melbourne, VIC 3000
1300 211 235

Perth Offices
Level 32, 152 St Georges Terrace
Perth WA 6000
1300 211 235

Company

Learn more about the team at the forefront of the Australian Cyber Security scene.

About Us →

Meet the Team →

Partnerships →

Learn more about the team at the forefront of the Australian Cyber Security scene.

Career Opportunities →

Internships →

Media appearances and contributions by Gridware and our staff.

See More →

Services

Services

Whether you need us to take care of security for you, respond to incidents, or provide consulting advice, we help you stay protected.

View all services →

Web App Pen. Test Calculator →

Network Pen. Test Calculator →

Governance & Audit

Legal and regulatory protection

Penetration Testing

Uncover system vulnerabilities

Remote Working & Phishing

Fortify your defenses

Cyber Security Strategy

Adaptation to evolving threats

Cloud & Infrastructure

Secure cloud computing solutions

Gridware 360

End-to-end security suite

Gridware Managed Services

Comprehensive & proactive security

Gridware CloudControl
360

Harness the benefits of cloud technology

Gridware Incident Response 24/7

Swift, expert-led incident resolution

Solutions
Resources

Resources

A collection of our published insights, whitepapers, customer success stories and more.

Customer success stories from real Gridware customers. Find out how we have helped others stay on top of their Cyber Security.

Read More →