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Staff training · Sydney, Melbourne and remote

Cyber Security Awareness Training

The attack reaches your people first. Make sure they’re ready.

Live, story-led cyber security awareness training for employees, from Ahmed Khanji of KhanjiCyber and Gridware’s ethical hackers. Training your staff will actually remember.

Try it · 30 seconds

Scam or legit?

Four messages your staff could get this week. Call each one, then see why. It’s the kind of judgement our sessions build.

Want your whole team tested? Book training →

4 messages

  1. SMSDelivery Notice

    Your parcel is on hold. A $2.99 redelivery fee is unpaid. Pay within 24 hours or it will be returned to sender.

    Show answer

    Scam

    Delivery companies don’t text payment links. A tiny fee is a way to collect your card details, and the deadline is there to rush you.

  2. EmailPayroll <payroll@yourcompany.com.au>

    Your payslip for October is ready. Log in to the HR portal the usual way to view it. We never send links or attachments with payslips.

    Show answer

    Legit

    Nothing to click, nothing urgent, and it tells you to go the usual way. That’s what a safe message looks like. If in doubt, open the portal yourself rather than from a link.

  3. Teams chatAlex (IT Service Desk)

    Hi, we’re migrating your mailbox tonight. You’ll get a 6-digit code on your phone in a minute. Can you send it to me so I can finish the setup?

    Show answer

    Scam

    A one-time code is the key to your account, and real IT staff never need it. Attackers trigger the code themselves, then ask you for it.

  4. EmailAccounts <accounts@yoursupplier.com.au>

    Please note our bank details have changed. Use the attached details for this month’s invoice. Our office phone is down this week, so please reply by email.

    Show answer

    Scam

    The address can be real if the supplier’s mailbox has been hacked. New bank details plus a reason you can’t call is the classic invoice scam: verify on a number you already hold.

Illustrative messages. Senders and links are made up.

Who runs your session

Taught by people who do this for real

Two Gridware penetration testers in branded polos working at their desks in the Sydney office.

Gridware’s ethical hackers

1,000+ security engagements a year

Our trainers are certified in ethical hacking and run real phishing, social engineering and penetration tests, so every example comes from the field rather than a slide deck.

Play video from 18:27: 60 Minutes Australia, Computer Says No: how AI decides who gets hired

As seen on 60 Minutes Australia

Computer Says No: how AI decides who gets hired

Ahmed’s segment starts at 18:27 · 900K+ views on YouTube ·

KhanjiCyber is Ahmed’s personal education channel. Training engagements are delivered by Gridware.

Free to watch Play video: How Criminals Just Stole $36 Million With a Phone Call
How Criminals Just Stole $36 Million With a Phone Call · KhanjiCyber on YouTube ·

A real case

One phone call. US$36.3 million.

A CEO lost US$36.3 million in four days to a deepfake voice call. In this free awareness video from his KhanjiCyber channel, Ahmed Khanji explains how it worked and three controls to put in place now.

Cases like this are the backbone of our sessions, retold for your business, your payment processes and the scams targeting your industry.

Book a session built around cases like this →

Why it matters

Most awareness training doesn’t stick

Attackers target people because people are the easiest way in. Phishing, social engineering and ransomware usually start with human error or someone being tricked, and increasingly through a trusted supplier whose email has already been compromised. When technical controls miss an attack, your staff are the last line of defence. Good security awareness training gives employees the skills to spot those attacks and the confidence to report them.

68% of breaches involve a person: a click, a reply, a mistake.

Source: Verizon 2024 Data Breach Investigations Report

Typical compliance training

  • A click-through module once a year
  • Generic, overseas examples
  • Success measured by completion rates
  • The same content for every role

Gridware awareness training

  • Live sessions that tell the story of a real attack
  • The scams currently hitting Australian organisations
  • Success measured by changed behaviour: reporting and phishing results
  • Tailored to your systems, policies and the people most likely to be targeted

The program

Security awareness training that fits your organisation

Every security awareness training program is customised to your business, from a single all-staff session to an ongoing program with phishing simulation and regular updates. We run it in person in Sydney and Melbourne, or online for teams anywhere in Australia over Zoom or Microsoft Teams.

  • Staff workshops

    Interactive sessions for all employees, onsite or over Teams and Zoom, built around the attacks your industry is actually seeing.

  • Phishing simulation

    Realistic simulated phishing campaigns that map where your people are most at risk and give you a baseline to improve on.

  • Webinars and short courses

    Remote sessions and short courses that keep training going between workshops, with regular updates as threats change.

  • Online assessment and reinforcement

    Online assessments, a certificate of completion where you need one, plus posters, email advisories and staff recognition to make it stick.

What the training covers

  • Phishing and email scams
  • Deepfake voice and video fraud
  • Invoice and payment redirection
  • Social engineering
  • Passwords and MFA
  • Malware and unsafe attachments
  • Safe browsing
  • Device security and privacy
  • Your policies and responsibilities
Get a quote for your team Not sure which format fits? Tell us about your team and we’ll recommend one.

Results

Measured by behaviour, not completion

Changed behaviour is the real measure of success, and it is best tracked over time.

Phishing baseline
A simulated campaign before training shows where you start, and repeat campaigns show the change.
Reporting rate
We compare how often staff report suspected threats before and after training. Reporting is the behaviour that matters most.
Evidence for audit
Attendance records and certificates of completion support your compliance and insurance obligations.

Beyond the classroom

Awareness is step one

Staff who spot an attack are the start. The next question is whether your leaders and responders know what to do in the first few hours. We help you build all three levels.

  1. 01

    Awareness training

    Every employee learns to recognise and report an attack before it lands.

    You are here
  2. 02

    Tabletop exercise

    Leaders and responders talk through an incident scenario and test the response plan.

    Tabletop exercises →
  3. 03

    Cyber war game

    A live, adversarial simulation where technical and executive teams make decisions under pressure as the attack evolves.

    Cyber war gaming →

Questions and answers

Cyber security awareness training FAQs

Updated .

What is cyber security awareness training for employees?

It is training that teaches employees how cyber attacks work, how to recognise them and what to do when they see one. Most breaches start with human error or a person being tricked, so it is one of the most effective controls you can put in place.

What does the training cover?

Phishing and email scams, social engineering, deepfake voice and video fraud, invoice and payment redirection, ransomware and malware, passwords and MFA, safe browsing, device security, and your own policies and responsibilities. Each program is tailored to the threats your industry is seeing.

Can Ahmed Khanji present to our staff?

Yes. Ahmed runs executive briefings, keynotes and all-staff sessions on request, subject to availability. Other sessions are delivered by Gridware’s trainers, who are certified in ethical hacking and use the same story-first approach.

How often should staff do security awareness training? Is annual training enough?

A single annual module is rarely enough. We recommend quarterly touchpoints, such as sessions, phishing simulations or advisories, so staff keep up with new scams and best practice between yearly refreshers.

Do you offer online cyber security awareness training?

Yes. We run live online workshops and webinars over Zoom, Microsoft Teams, Google Meet or whichever platform you prefer, plus short courses and online assessments, as well as in-person sessions.

Do you deliver training outside Sydney and Melbourne?

Yes, online. Live online sessions work for teams anywhere in Australia, including Brisbane, Perth and Adelaide. In-person sessions run in Sydney and Melbourne.

How much does cyber security awareness training cost?

It depends on the number of staff, the formats you choose and whether you add phishing simulation. Contact us and we will put together a quote for your business.

Is security awareness training suitable for small businesses?

Yes. The program was designed with small and medium-sized businesses in mind and is customised to the size and needs of each organisation.

Do employees get a certificate?

Where your organisation needs evidence of training, we provide a certificate of completion.

How do you measure whether the training worked?

With phishing simulations before and after, and by comparing how often staff report suspected threats. Awareness training is about changing behaviour, which is best measured over time.

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