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Digital Forensic &
Incident Response Services

We’ve taken the headache out of cyber incident management. Leave us your details for an immediate triage at any time.

Service Information Overview

Swift and Effective Cyber Incident Response

Every second counts when you’ve been breached, and Gridware’s Cyber Forensics and Investigation Services offer immediate value in triaging a cyber event. Our incident response process manages your issue with a detailed forensic analysis, a summary of key issues, and visibility into infrastructure impact.

Our critical response team is equipped to swiftly detect, triage, investigate, and identify the root cause and impact of cyber attacks. Early detection and rapid response are essential in cyber investigations and responding to active threats.

You might also be interested in – Cyber Security Guide

Why More Companies Choose Gridware

Gridware’s expertise is validated by our extensive partnership network with major cyber insurance providers and Australian universities. We deliver world-class cyber incident response services and cyber breach investigation services.

Gridware stands out among cyber incident response companies for its swift, effective, and comprehensive approach to cyber security incident response. Our experienced team of consultants ensures rapid deployment to address any challenge affecting your recovery. We specialise in effective incident detection and response and are ready to tackle any cyber security incident.

Our local incident responders are supported by Gridware’s CDC, which provides insights into the latest attacks, research, and key information critical to containing active threats. Our team is adept at handling digital forensics and providing comprehensive incident response services.

We offer comprehensive reports, post-incident reviews, brief summaries, and valuable forensic data on your cyber incident to facilitate quick recovery. Our reports assist in making quality decisions in insurance, legal, and management contexts.

If You Suffer A Breach, You Can’t Afford The Second Best.

Digital Forensic Investigation Services

Containment Advice

Limit damage and prevent any further damage from happening by working to isolate the segment of affected devices and limit lateral movement of attacks.

Advanced Monitoring

We work with our partners to deploy advance sensors that give control and visibility of your network back to you. Bring affected systems back into production, carefully validating systems are free from compromise.

Attack Investigation

Gather relevant information, such as logs, errors and other resources from intrusion detection systems for forensic analysis of root cause and impacts.

Reporting

Prepare adequate documentation to ensure lessons learned are communicated and provide play-by-play review of the entire incident.

Making a Difference in Cyber Security

In today’s world, organisations must be vigilant and proactive in their security measures. To defend against known and emerging threats, you need an effective team that understands what digital forensics is and moves quickly to investigate and contain a cyber attack.

According to a recent SANS Report, more than 50% of companies lack the staffing and skills to respond effectively to incidents. Gridware’s team has successfully handled numerous large-scale cyber attacks, assisting companies, legal teams, and loss adjustors in achieving containment and recovery in complex environments.

Benefits of Gridware’s Cyber Forensic and Investigation Services

Fast Triage

Our Sydney and Melbourne-based team members can deploy quickly, often within 15 minutes, to triage your issue. We work with the best incident response consultants in Australia to ensure fast and effective incident response.

Fast Remediation

Minimise the duration and impact of a security breach. Our consultants will carefully guide you through best practice next steps for fast remediation.

Immediate Response From Experts

Avoid costly delays with immediate responses from experienced professionals when a cyber breach occurs. We specialise in comprehensive cyber incident response services.

Technology Agnostic

Unlike other firms, we do not force the purchase of specific tools or software. We are technology agnostic and not tied to any products, brands, or hardware, ensuring that we provide unbiased and effective solutions.

Cyber Breach Investigations and Digital Forensic Services FAQs

An Incident Response Company aims to assist with containment of a cyber breach as well as undertake the forensic investigation in an effort to determine the immediate extent of a ‘hack’. This includes assessing whether there was a loss of confidential data to an unauthorised individual (exfiltration) or whether the compromise affected critical infrastructure or web applications. The incident response team can also help with assessing the impact and consequence of the breach to calculate the financial, reputation or business loss involved.

To contain a data breach, you need to follow an industry set of steps and procedures relevant to the infrastructure (such as Office 365) or application (web based or cloud) that was subject to the breach and ensure access is restricted and closed from unauthorised or outgoing gateways. This usually involves setting up a network perimeter, implementing immediate password changes, introducing multi-factor authentication for all privileged users and assess the state of back ups that are available to ensure they are not compromised.

The costs of a data breach investigation will vary from organisation to organisation, and is heavily dependent on the amount of resources required to conduct the forensic analysis. The average cost of a data breach investigation in Australia might range from between 1 day to 20 days of consulting.

We do provide templates, checklists and sample policies and procedures for download, including sample incident response plans. You just need to contact us.

The length of the investigation depends on the size of the data breach, being the amount of data that has been exposed or leaked, as well as the size of the business and complexity of the business processes. For most organisations, a data breach investigation can commence and be completed in under 7-10 days. In most cases, containment of a data breach can be completed within 1-2 business days depending on many other factors that we would need to assess.

Gridware’s cyber forensic team can begin work on a breach with 15-30 minutes of being notified. Our capabilities runs across our Sydney, Melbourne, Brisbane offices as well as other capital cities, Gridware’s cyber forensic team can issue an immediate assessment and action plan to contain a breach in under 6 hours. For greater Australia, we have a minimum service level agreement (SLA) target response of 24 hour.

Customer Stories

Gridware has acted for hundreds of companies and helped them recover from potentially disastrous situations. Read about how our services have helped others:

Contact

Sydney Offices
Level 12, Suite 6
189 Kent Street
Sydney NSW 2000
1300 211 235

Melbourne Offices
Level 13, 114 William Street
Melbourne, VIC 3000
1300 211 235

Perth Offices
Level 32, 152 St Georges Terrace
Perth WA 6000
1300 211 235

Company

Learn more about the team at the forefront of the Australian Cyber Security scene.

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Services

Services

Whether you need us to take care of security for you, respond to incidents, or provide consulting advice, we help you stay protected.

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Governance & Audit

Legal and regulatory protection

Penetration Testing

Uncover system vulnerabilities

Remote Working & Phishing

Fortify your defenses

Cyber Security Strategy

Adaptation to evolving threats

Cloud & Infrastructure

Secure cloud computing solutions

Gridware 360

End-to-end security suite

Gridware Managed Services

Comprehensive & proactive security

Gridware CloudControl
360

Harness the benefits of cloud technology

Gridware Incident Response 24/7

Swift, expert-led incident resolution

Resources

Resources

A collection of our published insights, whitepapers, customer success stories and more.

Customer success stories from real Gridware customers. Find out how we have helped others stay on top of their Cyber Security.

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